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Privacy Policy

Last updated: 7 September 2026

A legal disclaimer

At Stellar Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us about our services.

This policy applies to information collected through our website, enquiries made by email or through our contact forms, and information provided to us in connection with our interior design services.

1. Who we are

Stellar Studio is a sole trader interior design business based on the South Coast of England.

For the purposes of UK data protection legislation, the data controller responsible for your personal information is the owner of Stellar Studio.

If you have any questions about how we use your personal information, please contact us:

Email: estelle@stellar-studio.co.uk
Website: www.stellar-studio.co.uk

2. What information we collect

When you contact Stellar Studio or use our website, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Property or project address

  • Details about your project and design requirements

  • Information provided through our website enquiry form

  • Correspondence between you and Stellar Studio

  • Information relating to a project or potential project

  • Billing and payment information where applicable

  • Technical information collected through cookies and similar technologies when you visit our website

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How we collect your information

We may collect personal information when you:

  • Complete our website enquiry/contact form

  • Contact us directly by email or telephone

  • Request a consultation or quotation

  • Engage Stellar Studio for interior design services

  • Communicate with us about an existing or potential project

  • Visit or interact with our website

We may also receive relevant information from other professionals involved in a project, such as contractors, architects, suppliers or consultants.

4. How we use your information

We use your personal information to:

  • Respond to enquiries and requests

  • Arrange consultations and meetings

  • Prepare quotations and proposals

  • Provide our interior design services

  • Communicate with you about your project

  • Coordinate with contractors, suppliers and other professionals where necessary

  • Process invoices and payments

  • Maintain appropriate business and client records

  • Operate, maintain and improve our website

  • Comply with legal and regulatory requirements

  • Protect our business against fraud or unlawful activity

We do not currently use your information to send newsletters or regular marketing emails.

5. Lawful basis for using your information

We will only collect and use your personal information where we have a lawful basis to do so under applicable UK data protection law.

Depending on the circumstances, we may rely on the following:

Contract
Where processing your information is necessary to provide services you have requested or to take steps towards entering into a contract with you.

Legitimate interests
Where processing is necessary for the legitimate operation and administration of Stellar Studio, provided that these interests do not override your rights and interests.

Legal obligation
Where we are required to process or retain information to comply with a legal or regulatory obligation.

Consent
Where you have provided consent for us to use your information for a particular purpose. Where we rely on consent, you can withdraw it at any time.

6. Who we share your information with

We do not sell, rent or trade your personal information.

Where necessary to provide our services, we may share relevant information with trusted third parties, including:

  • Contractors and tradespeople

  • Suppliers and manufacturers

  • Furniture, lighting and material suppliers

  • Architects, consultants and other project professionals

  • Accountants or bookkeeping providers

  • Payment providers

  • Website and hosting providers, including Wix

  • Email service providers

  • Government bodies, regulators or law-enforcement authorities where legally required

We only share information that is reasonably necessary for the relevant purpose.

7. Your information and Gmail

Stellar Studio uses Gmail for business email communications. Information you provide to us by email may therefore be stored and processed through Google's services.

We use appropriate account security measures and take reasonable steps to protect information held within our business email account.

8. Instagram

Our website may include links to or embedded content from Instagram.

If you interact with Instagram content or follow a link to Instagram, Instagram/Meta may collect information about your visit or interaction in accordance with its own privacy and cookie policies.

Stellar Studio does not control how Instagram or Meta processes personal information. We recommend reviewing their privacy information if you interact with embedded Instagram content.

9. Cookies

Our website is hosted using Wix and uses cookies and similar technologies.

Some cookies are necessary for the website to function, maintain security and provide basic functionality. Other cookies may be used by Wix or third-party services to understand how the website is used or to provide additional functionality.

Where required by law, we will ask for your consent before using non-essential cookies.

You can manage your cookie preferences through the cookie settings available on our website or through your browser settings.

We do not currently use Google Analytics, Meta Pixel, Pinterest, Hotjar or similar third-party analytics/advertising tools to the best of our knowledge.

Because Wix may update the technologies and cookies used by its platform, we may update this Privacy Policy and our cookie information when necessary.

The ICO states that non-essential cookies generally require consent, while strictly necessary cookies can be used where they are required for the website or service requested by the user.

10. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

For example, we may retain enquiry and client information for as long as necessary to manage an enquiry, provide our services, maintain appropriate business records and comply with legal, accounting or reporting requirements.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

11. How we protect your information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

12. Your rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your information in certain circumstances

  • Ask us to restrict how we process your information in certain circumstances

  • Object to certain types of processing

  • Request that certain information is provided to you in a portable format

  • Withdraw consent where we rely on consent as our lawful basis

If you would like to exercise any of these rights, please contact us using the email address provided above.

The ICO requires privacy information to explain individuals' rights and how they can exercise them.

13. Complaints

If you have concerns about how Stellar Studio has handled your personal information, please contact us first so that we have the opportunity to resolve the matter.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

You can find information about making a complaint through the Information Commissioner's Office.

14. Third-party websites

Our website may contain links to third-party websites, including Instagram, suppliers, manufacturers and other websites.

This Privacy Policy applies only to the Stellar Studio website. We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy policies before providing them with personal information.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updates will be published on this page, together with the date of the latest update.

16. Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Estelle Gleave

South Coast, England
Email: estelle@stellar-studio.co.uk

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